Botcake
English
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English
Bahasa IndonesiaEnglishVietnamese
  • Introduction
  • Term explanation
  • Connecting Botcake for the first time
  • Integrated Zalo OA
  • Integrated Instagram
  • Integrated WhatsApp
  • Main function
    • General
    • Dashboard
    • Customer
    • Livechat
    • Facebook Comments
    • Broadcasts
    • Flow
    • Growth Tools
      • QR Code
      • Customer Chat
      • Facebook Ads JSON
      • Messager Ref URL
  • Automation
    • Icebreaker
    • Main Menu
    • Welcome Message
    • Default Reply
    • Keyword
    • Sequences
    • Rules
  • Create Content Message
    • Make an Appointment
    • Components in message setup page
    • Getting the Facebook URL
  • Settings
    • Dynamic Block Docs
    • General and Notification
    • Tag
    • Product Management
    • Custom Field
    • OTN Topic
    • Marketing messages
    • ChatGPT Integration
    • Intergrations
    • Admin and Error Logs
  • Advanced
    • Common Errors while using Botcake
    • Upsell does not violate Facebook's policy
  • Changelog
    • Update feature to hide photos in Gallery
  • Botcake FAQ
    • Botcake is not working
    • The Button Is Disabled
    • "Botcake Reply Failed" on Pancake Display
    • Can We Set Working Hours For Botcake?
    • Cannot find the Pages to connect to Botcake?
    • How to synchronize Data from Botcake to Google Sheet?
  • API Reference
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  1. Botcake FAQ

Cannot find the Pages to connect to Botcake?

PreviousCan We Set Working Hours For Botcake?NextHow to synchronize Data from Botcake to Google Sheet?

Last updated 2 years ago

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Although you are the admin of many FB Fanpages (must be an admin), when you connect to Botcake, you do not see any Fanpage to connect to. Then the reason is that you have not granted permission for Botcake to access all of your Fanpage. The workaround is as follows:

  • Step 1: Go to https://www.facebook.com/settings?tab=business_tools and find the app called Botcake (if you don't see the app, try accessing https://www.facebook.com/settings? tab=applications&ref=settings)

  • Step 2: emove the app (you won't lose the bot, so rest assured)