Botcake
English
English
  • Introduction
  • Term explanation
  • Connecting Botcake for the first time
  • Integrated Zalo OA
  • Integrated Instagram
  • Integrated WhatsApp
  • Main function
    • General
    • Dashboard
    • Customer
    • Livechat
    • Facebook Comments
    • Broadcasts
    • Flow
    • Growth Tools
      • QR Code
      • Customer Chat
      • Facebook Ads JSON
      • Messager Ref URL
  • Automation
    • Icebreaker
    • Main Menu
    • Welcome Message
    • Default Reply
    • Keyword
    • Sequences
    • Rules
  • Create Content Message
    • Make an Appointment
    • Components in message setup page
    • Getting the Facebook URL
  • Settings
    • Dynamic Block Docs
    • General and Notification
    • Tag
    • Product Management
    • Custom Field
    • OTN Topic
    • Marketing messages
    • ChatGPT Integration
    • Intergrations
    • Admin and Error Logs
  • Advanced
    • Common Errors while using Botcake
    • Upsell does not violate Facebook's policy
  • Changelog
    • Update feature to hide photos in Gallery
  • Botcake FAQ
    • Botcake is not working
    • The Button Is Disabled
    • "Botcake Reply Failed" on Pancake Display
    • Can We Set Working Hours For Botcake?
    • Cannot find the Pages to connect to Botcake?
    • How to synchronize Data from Botcake to Google Sheet?
  • API Reference
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  1. Main function

Customer

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Last updated 5 years ago

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Here is a brief introduction about the "Customers" tab, including 9 main components:

  1. In this section, you can filter and search for a specific subscriber by name.

  2. The current number of selected subscribers out of total.

  3. Actions can be applied to many selected subscribers such as adding tags, removing tags, registering to sequence, etc.

  4. List of your subscribers.

  5. Number of all subscribers.

  6. The list of subscribers is filtered by tags.

  7. The list of subscribers is filtered by sequences.

  8. Download the subscribers list after filtering.

  9. Sync subscribers and tags from Pancake.

You can view customer information by clicking on the row on the table and also add actions for subscriber such as add/remove tags, subscribe sequence, etc

Information includes:

  • Registration status

  • Subscriber's email.

  • List of subscriber's phone numbers.

  • Subscriber's psid

  • Tags and sequences have been tagged for subscribers.

  • Custom Fields