Botcake
English
English
  • Introduction
  • Term explanation
  • Connecting Botcake for the first time
  • Integrated Zalo OA
  • Integrated Instagram
  • Integrated WhatsApp
  • Main function
    • General
    • Dashboard
    • Customer
    • Livechat
    • Facebook Comments
    • Broadcasts
    • Flow
    • Growth Tools
      • QR Code
      • Customer Chat
      • Facebook Ads JSON
      • Messager Ref URL
  • Automation
    • Icebreaker
    • Main Menu
    • Welcome Message
    • Default Reply
    • Keyword
    • Sequences
    • Rules
  • Create Content Message
    • Make an Appointment
    • Components in message setup page
    • Getting the Facebook URL
  • Settings
    • Dynamic Block Docs
    • General and Notification
    • Tag
    • Product Management
    • Custom Field
    • OTN Topic
    • Marketing messages
    • ChatGPT Integration
    • Intergrations
    • Admin and Error Logs
  • Advanced
    • Common Errors while using Botcake
    • Upsell does not violate Facebook's policy
  • Changelog
    • Update feature to hide photos in Gallery
  • Botcake FAQ
    • Botcake is not working
    • The Button Is Disabled
    • "Botcake Reply Failed" on Pancake Display
    • Can We Set Working Hours For Botcake?
    • Cannot find the Pages to connect to Botcake?
    • How to synchronize Data from Botcake to Google Sheet?
  • API Reference
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  1. Settings

Custom Field

PreviousProduct ManagementNextOTN Topic

Last updated 5 years ago

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Custom field is a data field that helps you store customer information, such as email, phone numbers, addresses, and anything else you want your customers to provide you while chatting. You can view this specific information in each customer:

To set up Custom Field, go to Setting -> Custom Field, press "Create new Custom Field" button:

Then proceed to set up the Custom Field you want:

  • Name: How the property is displayed in the Botcake admin page. For example: "Phone number", "Email", etc

  • Types: There are 3 types of data types:

    • Text: The value of this custom field contains only characters.

    • Number: Value only contain numberic characters.

    • Date & time: Specific date and time values.

Note that you need to set this type of data type so that when filtering values ​​in custom fields accordingly.

  • Description: Make note of the custom field you created.

After filling all the information you click OK.