Make an Appointment

Botcake provides a feature to create and manage appointments with customers

This feature helps to reach customers and encourage them to schedule an appointment. This tool can also manage all your appointments and notifications through the Google Calendar service integration. Please follow the steps below:

I. Integrate your Google account into Botcake

The appointment creation tool works based on Google Calendar service. Go to Settings > Integrations > Google API Integration menu and proceed to sign in to your Google account (make sure you have selected the permissions that Botcake requires on this Google account)

II. Set up your appointment

We are going to create a webform containing the appointment settings and send it to the client. Go to Settings> General > Webform > Make an Appointment (scroll down if you have a small screen size)

Configure the appointment in accordance with the service you are providing

III. Send appointments to your customers

You can attach this webform to a button and send this content to the client.

IV. Customer side

The customer will receive a message containing an appointment button.

After filling in the appointment information, press Submit and a confirmation message will be sent.

Appointments will be automatically added to the customer's Google Calendar

V. Appointment management

To manage appointments with clients, go to Settings > Appointment. You will see the full schedule of appointments here.

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