Botcake
English
English
  • Introduction
  • Term explanation
  • Connecting Botcake for the first time
  • Integrated Zalo OA
  • Integrated Instagram
  • Integrated WhatsApp
  • Main function
    • General
    • Dashboard
    • Customer
    • Livechat
    • Facebook Comments
    • Broadcasts
    • Flow
    • Growth Tools
      • QR Code
      • Customer Chat
      • Facebook Ads JSON
      • Messager Ref URL
  • Automation
    • Icebreaker
    • Main Menu
    • Welcome Message
    • Default Reply
    • Keyword
    • Sequences
    • Rules
  • Create Content Message
    • Make an Appointment
    • Components in message setup page
    • Getting the Facebook URL
  • Settings
    • Dynamic Block Docs
    • General and Notification
    • Tag
    • Product Management
    • Custom Field
    • OTN Topic
    • Marketing messages
    • ChatGPT Integration
    • Intergrations
    • Admin and Error Logs
  • Advanced
    • Common Errors while using Botcake
    • Upsell does not violate Facebook's policy
  • Changelog
    • Update feature to hide photos in Gallery
  • Botcake FAQ
    • Botcake is not working
    • The Button Is Disabled
    • "Botcake Reply Failed" on Pancake Display
    • Can We Set Working Hours For Botcake?
    • Cannot find the Pages to connect to Botcake?
    • How to synchronize Data from Botcake to Google Sheet?
  • API Reference
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Term explanation

This section will explain some of the terms used in this document and on Botcake, you can read and look up here.

Chatbot: A tool that automatically answers, sends messages on behalf of a human, works like a "Robot".

Flow: Content is sent by botcake in a specific sequence of first and last. Each such block of content is considered as 1 stream.

Opt-in messages: Messages sent to users who have subscribed to your page.

Subscribe: Facebook account accepts messages sent from botcake.

Unsubscribe from Bot: Don't receive messages from botcake anymore. Custom field: Customer information is customized, not available on the system (eg purchase date, date of birth, etc.)

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Last updated 3 years ago

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